Too often software evaluations are restricted to features and functions. It’s like evaluating a car by looking at individual components but without seeing if they all work together to meet your needs. So next time you are tempted to view a demonstration, make sure you’re prepared with questions that will help you to assess the true business value of the solution.
Workflow is critical to a CPM application in the same way that it is critical to ERP. It is through workflow that users are directed and their attention focused onto their roles and responsibilities through the different performance management processes. The activities involved tend to be classified into the management processes.
The central CPM business model requires multi-dimensional technology. The CPM business model will typically consist of the 7 dimensions.
A number of years ago I was contacted by a manager in the Health profession and asked if I could tell them 25 measures they should be tracking.
How do you think performance is measured at the Olympics Games by the teams involved? The number of gold medals? The number of world records?